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Books on Sales & Customer Relations Training

Please browse our collection of training guides, books and equipment.

Sales Training : Telephone Training : Customer Service Training : Back to Shop Front

How it works: We have selected the best books and training guides available. The product range is brought to you through our trusted suppliers Amazon. Simply click on any product to be taken to the supplier pages, where you will find full product details and you may place your order.

Sales Training

Books by Frank Salisbury

Sales Training

Sales Training: A Guide to Developing Effective Salespeople

Developing Managers as Coaches: A Trainer's Guide


Coaching Champions: How to Get the Absolute Best Out of Your Salespeople


The Sales Training Handbook: 52 Mini-seminars for Sales Managers and Sales Trainers

Telephone Skills Training


Telephone Sales Training


Basic Telephone Training


Call Center Recruiting and New-Hire Training

Customer Service Training


High Powered Customer Service Training Activities


Batteries Included!: Creating Legendary Service


101 Ways to Really Satisfy Your Customers


Customer Is King


Customer Service for Dummies


Big Book of Customer Service Training Games

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