Brands – brands everywhere. Take a moment look to your left – look to
your right - look in the mirror and tell yourself how many brands can you see.
From waking up to the alarm on your ‘carefully chosen’ mobile phone to your first
designer skinny latte served in your ‘carefully chosen’ favourite coffee
shop. As you walk down the street
feeling fantastic in your ‘carefully chosen’ designer outfit on your way to
your ‘carefully chosen’ life – ask yourself, ‘did you choose the brands or did the brands choose you?’ Don’t
feel dismayed if that question seems to hurt somewhat as there is no real
logical answer to it. However, if we can
begin to separate and clearly understand the power that brands have over our
society, and learn from this power when making our own living brand, then
success beyond your wildest dreams is waiting around the corner.
In
today’s busy brand environment what separates the winners from the mediocre is
a question that needs addressing if we are going to use this status for both
your career and in building key relationships with other living brands. Wikipedia defines brands as labels of ownership: name, term, design, and symbol. To me that sounds like
your own personal business card and somewhat too simplistic for such a huge
unconscious environment. However, today
it is what brands do for people that matters much more, how they reflect and
engage them, how they define their aspiration and enable them to do more.
Powerful brands can drive success in competitive markets, and indeed become the
organisation's most valuable assets. Harnessing
this unconscious power and applying it to ourselves, staff and friends, lies in
the simple understanding that brands are alive.
They are created to exist in the hearts and minds of their users and in
so have penetrated the two most valuable assets needed to assist in their
growth.
It is easy to play it safe and happily glide under the radar for
most of your life. Some people walk into a casino and head straight for the
penny slots, ‘just playing not to lose’- others will take the chance to head
for the pound slots. The risk will be
higher but if they win the rewards will be much greater. These people – like brands – are playing to
win. , Note that playing the game to
win has never been more complicated as people have higher expectations of the
brands they both respect and trust. The secret
behind successful brands is setting clear expectations and consistently managing
and delivering them.
The brands market is constantly being
put under the microscope to ensure that they are living up to their brand
expectation. Great brands, like
successful leaders, are playing to win. They have a clearly defined plan of
words and actions required to achieve their goal. Their success lies in their
delivery and ensuring that you as a consumer are getting what you have come to
expect. If you have ever been disappointed, dismayed or even disgusted with one
of your respected brands then you may have found yourself saying ‘I would have
expected more from brand x’. This is the dangerous side of brand development,
as if you set the expectation line to high then the further that you may fall
if you are unable to maintain it. The
loss of respect can far outweigh any gains that the success of the brand may
have accomplished.
If you want to grow your living brand,
you must first decide the ‘key defining words’ that you would want to have
attributed to you. You as a brand need
to give a clear message to the world of what you want to represent. This is the easy part! Later you will be asked
to do something with those words. Take a
moment to think of who you are now and who you want to be in the future using ‘key
words’. The great thing about building
your personal brand is that it can start today and with a little work you can
leave some of the negative past behind you.
Come up with the words that you would like to have attached to you in
both your work and personal life. Many
people will start with professional, intelligent, talented, humorous, generous,
and motivated etc. This list will be the
foundation for your living brand – however, remember it is just a list. Once this list is set you have just
completed the ‘prepare it’ stage one
of your living brand.
Let’s move on to ‘be it’ as work at this stage will get a little more intense and
you will need to spend more time setting in place your actions. We are an action-based species and so if you
want something you must do something, and more importantly if you want
something different they you will need to do something differently. Like the famous quote from Albert Einstein “the
definition of insanity is doing the same thing over and over again and
expecting a different result.” It is
important at this stage of your living brand that you put manageable and
achievable actions against the words that you have established as your living
brand guidelines. If you have ‘professional’
on your list, ask yourself what it means to you and what actions do you
currently posses that will deliver this and what else can you add into your
rebrand to ensure that your living brand emanates this word. If one of your statements was ‘outgoing’ –
run through the same process. Once this
exercise has been completed you now have a clear brand guide of what you need
to do to launch your new living brand.
Now here comes the challenging part, ‘own
it’ - however please remember that all our great and good, our local and
global, our best of the best brands have not been built over night. They take time to cultivate their
environment; they market research and test their ideas, look and feel before
moving full steam ahead. More importantly
they ensure that once they have set the expectation lines of its customers they
will deliver time and time again. The
pulse of our great brands move with the times.
They ensure that their core values are consistent and true to the
brand. Once you have developed your
list of actions you must firstly ensure that they are manageable and you will
commit to them for the long term. Your
living brand does not need to be complex, in fact the simpler the better,
however, it must be able to give you the satisfaction required to continue to
the final stage. It is better to spend
the time to truly understand what each brand word means to you and how you will
deliver it to your audience in the future.
Once you have your clear living brand
values, your achievable plan of how those words will be manifested through your
actions and more importantly your commitment to deliver them ask yourself a few
final questions. What gives my living
brand the edge in our competitive business and personal relationship
marketplace? What makes me different and
what is at the real core of who I am and how do I want to be remembered? With these final questions answered you are
now ready to launch your living brand into the market. You have now reached the
final stage of ‘living it’. As with all brands, never lose sight of your core
values and the actions that you must manifest in order to show your brand. Just saying the words without deliverable
actions is the main difference separating the winners from the mediocre. Saying it and living it are two very
different sides of your living brand.