We specialise in this and have refined our practice to ensure that you get the best out of this learning experience. Our courses are stimulating and challenging, many have described them as the best training experience they have had; some have described them as life changing.

Steve has trained over 1,300 people in skills to mediate or resolve conflict. Working with several of the largest employers in the UK and over 70 organisations at all levels in public, private and voluntary sector. He has trained mediator teams for 22 in-house mediation services.

Managing Conflict in Working Relationships
This one day course key skills and approaches from mediation to help you manage your own and others conflicts. Releasing the energy, drive and resources that are tied up in conflict is hugely liberating.

Core Mediation Skills
For front line managers, team leaders, supervisors and HR advisors who want to nip conflict in the bud early and resolve disputes which may escalate into time consuming and costly conflicts.

Mediation Skills for Managers
This three day course offers a role, a structure and a process that can prevent, de-escalate and resolve interpersonal conflict in the workplace.

The Programme in Mediation Skills
A practitioner course for in-house mediators or external consultants. mediate complex and entrenched conflict, including diversity issues and harassment.

Essential Mediator Tools
This workshop offers key skills used by mediators. This course assumes a high level of skill and experience in working with people, managing people, experience of managing difficult situations and excellent interpersonal skills.

Advanced Mediation Training
This creative and challenging two day course offers a bespoke package designed to meet the delegate's needs.

Visit our website: www.stevehindmarsh.co.uk/