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 »  Home  »  Business Training  »  Risk Management  »  Secssol Training - Corporate Training Services - Conflict Management to Environmental
Secssol Training - Corporate Training Services - Conflict Management to Environmental
By Secssol Training | Risk Management , Law Training , Communication Skills | UK National
Secssol training are able to provide qualified and experienced trainers to deliver courses that will assist in the safe day to day activities associated with working with other people.


Door Supervisors Level 2

Basic Job Training Door Supervisors

Part 1 – Roles and Responsibilities of Door Supervisors

  • The role of Door Supervisors
  • Behavioural Standards
  • Customer Service Skills
  • Health & Safety at Work
  • Civil and Criminal Law
  • The Law in Relation to Licensing
  • Equal Opportunities
  • Young Persons
  • How to Comply with Regulations as a Door Supervisor
  • Searching People
  • Eviction
  • Offensive Weapons
  • First Aid
  • Emergencies
  • Drugs
  • Arrest
  • Incident Recording and Scene Preservation

Part 2 – Conflict Management for Door Supervisors

  • Introduction to Communication Skills and Conflict Management
  • Self-awareness
  • Avoiding Conflict
  • Effective Communication and Customer Service Skills
  • Recognising and Defusing Conflict
  • Maintaining Space
  • Defusing High Risk Conflict
  • Resolving Conflict
  • Learning from Conflict

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